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You can update your personal and contact details and view your licence records.

IAA online portal

You can use the portal to:

  • update your personal  details, eg. your addresses, email, and phone numbers
  • view your licence records
  • view copies of applications submitted.

boxout tip Note

Remember to keep your email address current as this is the main way that the Authority will communicate with you.

If any of your contact details change you are required to update them immediately using your username and password. For any other change in circumstances please contact us. There is no cost to update your details with us.

A change in circumstances means:

  • a change in any of the information that you provided during the application process. We need to know if any of your contact details change.
  • any change that results in you becoming prohibited from licensing. The matters for which you could be prohibited from licensing are set out in section 15 of the Act. 
  • any change that could result in you becoming restricted from licensing. The matters for which you could be restricted from licensing are set out in sections 16 and 17 of the Act.

Under section 77(2)(a) of the Act, the purpose of the register is to enable members of the public to know how to contact a licensed immigration adviser and to facilitate the compliance, audit and other supporting and administrative functions of the Registrar. The register must show a business and service address for the applicant.

Under section 26 of the Immigration Advisers Licensing Act 2007, the applicant must inform the Authority if they work for any other businesses. If the applicant is working for any other businesses at the time of applying for a licence, they must provide the contact details and addresses for the other business(es).

If your legal names changes, you can let us know by updating your personal details and submitting appropriate evidence to us. Once your request is approved we will update the register.

You can update your photo at any renewal and must update it at least once every three years. We cannot update your photo at any other time.

To view any change of details requests you have submitted, click on application history.

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