View Immigration advisers authority home page
About us small banner

Contact us

Get in touch with us at the Immigration Advisers Authority to find a licensed immigration adviser, complain about an immigration adviser or discuss licensing.

Contact Immigration New Zealand

For help with your visa or immigration matter, contact Immigration New Zealand(external link). We cannot give immigration advice.

New Zealand Immigration logoPhone from New Zealand:
0508 558 855

Phone from overseas:
09069 100 100 – from UK
+64 9 914 4100 – from rest of world

Contact the Immigration Advisers Authority

IAA Logo



By phone

In New Zealand, call us on 0508 422422
From overseas, call +64 9 925 3838


PO Box 6222 
Wellesley Street
Auckland 1141
New Zealand

Please do not send your passport or visa applications to us. Contact Immigration New Zealand(external link) for the correct address.


Level 2
52 Symonds Street
Auckland 1010

Google map(external link)

Media enquiries

For media enquiries, email our media desk at media@mbie.govt.nz or call the media team on 027 442 2141.

Video relay service

If you are Deaf or hearing impaired, after 9.00am we can use the Video Relay Service to provide information. Visit the NZ Relay website to see how it works(external link)

Language line

If English isn't your first language, you can use a free telephone interpreting service called Language Line.(external link) Interpreters are available for 43 different languages. Call us after 9.00am, ask for Language Line and tell us which language you speak. Hold the line and we'll get an interpreter within a couple of minutes.