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Get in touch with us if you would like more information or have a question.

Contact Immigration New Zealand

For help with your visa or immigration matter, contact Immigration New Zealand(external link). We cannot give immigration advice.

New Zealand Immigration logoPhone

Freephone (New Zealand): 0508 558 855

From overseas:
09069 100 100 – from UK
+64 9 914 4100 – from rest of world

Contact the Immigration Advisers Authority

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Freephone (New Zealand): 0508 422422
From overseas: +64 9 925 3838
Monday to Thursday: 8.30 am to 5.00 pm NZT
Friday: 9.00 am to 5.00 pm NZT

Postal address

Immigration Advisers Authority
PO Box 6222 
Wellesley Street
Auckland 1141
New Zealand

Please do not send your passport or visa applications to us. Contact Immigration New Zealand(external link) for the correct address.

Courier address

Immigration Advisers Authority 
Level 2
52 Symonds Street
Auckland 1010
New Zealand

Media enquiries

Communications Group media@mbie.govt.nz

Translation Service

If English isn't your first language, we have a free telephone interpreting service available. Interpreters are available for many different languages. Call us after 9.00am, ask for a translator and tell us which language you speak. Hold the line and we'll get an interpreter within a couple of minutes.

Video Relay Service

If you are Deaf or hearing impaired, after 9.00am we can use the Video Relay Service to provide information. Visit the NZ Relay website to see how it works(external link)