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Upgrade your licence

You can apply to upgrade your limited or provisional immigration licence if you meet the upgrade criteria.

A current limited licence holder who holds an approved qualification may apply to upgrade at any time

A limited licence holder may apply to upgrade to a full licence, or a provisional licence holder may apply to upgrade to a full or limited licence, if:

  • they hold an approved qualification that was commenced in or before February 2015 and completed within the 12 months prior to the upgrade application being lodged, or 
  • they hold an approved qualification and they have held a provisional licence for 2 years.

A person may not apply to upgrade their licence more than three weeks before they have held a provisional licence for 24 months. The Registrar’s decision will not be issued until the person had held a provisional licence for 24 months.

boxout tip Provisional or limited licence holder

If a provisional or limited licence holder wishes to upgrade their licence when they are due to renew their licence, and they have been asked to provide a client file for inspection as part of their renewal application, they must still provide that client file as part of their upgrade application.

A limited or provisional licence holder may apply to upgrade their licence at any time.

A licence upgrade takes effect from either the date of expiry of the previous licence or the date on which the upgrade is granted, whichever occurs first.

We aim to process fully complete upgrade licence applications within 25 working days. If your application is taking longer, we are working hard to process it as soon as possible. If there are any concerns we will be in contact in writing to seek your response

boxout tip Note

The Upgrade form is currently not available online. The Authority must receive the licence application either:

  • by mail delivered by a recognised postal service
  • by prepaid courier or
  • over the counter at the office of the Authority, during normal business hours.

Please ensure you have completed your form fully and attached all supporting documents. 

Incomplete applications will be returned.

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