Misrepresentation

The following clauses of the code of conduct relate directly to the professional practice requirements on a licensed immigration adviser in relation to misrepresentation:

Clause 5.1a:

• A licensed immigration adviser must not, in a false, fraudulent or deceptive manner, misrepresent or promote himself or herself.

Clause 5.1b:

• A licensed immigration adviser must not, in a false, fraudulent or deceptive manner, misrepresent or promote his or her business.

Clause 5.1c:

• A licensed immigration adviser must not, in a false, fraudulent or deceptive manner, misrepresent or promote his or her clients’ immigration opportunities.

Clause 5.1d:

• A licensed immigration adviser must not, in a false, fraudulent or deceptive manner, misrepresent or promote New Zealand’s immigration requirements.

Clause 5.2:

• A licensed immigration adviser must not knowingly provide false or misleading documentation with any application, appeal, request, claim or other representation, or conceal relevant information relating to any application, appeal, request, claim or other representation.

Examples of misrepresentation that have already been involved in complaints to the Tribunal include:

• advertising that a visa is 100% guaranteed – an adviser cannot make this claim as they are not the decision maker
• knowingly providing misleading or false information to Immigration New Zealand
• being dishonest about qualifications held by the adviser.