Our Policy Manual

Table of Contents

• Who Needs to Be Licensed?
• Not-for-Profit Policy
• The Licensing Process
• Fitness Policy
• English Language Policy
• Full and Limited Licence Policy
• Provisional Licence and Supervisor Policy
• Trans-Tasman Mutual Recognition Policy
• Upgrade Policy
• Renewal Policy
• Register of Licensed Immigration Advisers
• Cancelled, Suspended, Voluntarily Surrendered and Expired Licences
• Appendix One: Model Provisional Licence Supervision Agreement
• Enforcement Policy

Immigration Advisers Authority Policy Manual

Purpose

The Immigration Advisers Authority is currently compiling a policy manual that will include our licensing and enforcement policies and procedures, and guidelines on the code of conduct.

The purpose of this manual is to:

• Provide the public with easy access to the Authority’s policies.
• Explain the requirements to obtain a New Zealand immigration advisers licence.
• Provide an overview of how to make a complaint about a licensed adviser.
• Provide an overview of how to make a complaint about a person who may be in breach of the Immigration Advisers Licensing Act 2007.
• Provide guidance for licensed advisers and consumers on the code of conduct.

The manual will be made up of a number of parts. The first part, Licensing, sets out the policies and procedures relating to the licensing of immigration advisers and is now available on the sidebar. The remaining parts will be added to this manual in due course.

Part A: Licensing

1. This part sets out the policy and procedures relating to the licensing of immigration advisers. The following policies are included:
1. Who Needs to be Licensed;
2. Not-for-Profit Policy;
3. The Licensing Process;
4. Fitness Policy;
5. English Language Policy;
6. Full and Limited Licence Policy;
7. Provisional Licence and Supervisor Policy;
8. Trans-Tasman Mutual Recognition Policy;
9. Upgrade Policy;
10. Renewal Policy;
11. Register of Licensed Immigration Advisers;
12. Cancelled, Suspended, Voluntary Surrender and Expired Licenses
13. Appendix One: Model Provisional Licence Supervision Agreement.

Immigration Advisers Authority Policy Manual - Part A: Licensing [PDF, 71 pages, 345kb]

Part B: Enforcement Policy

Purpose

1. This part sets out the Registrar of Immigration Advisers’ (the Registrar’s)  policy on addressing non-compliance with the Immigration Advisers Licensing Act 2007 (the Act), including the principles which will be used by the Immigration Advisers Authority (the Authority) when making judgments and choices about enforcement.
i. Enforcement policy

Immigration Advisers Authority Policy Manual - Part B: Enforcement [PDF, 5 pages, 30kb]