Becoming a licensed immigration adviser
Schedule
- Part 1: Full Licence
- Index
- Relevant qualification.
- Demonstrate knowledge of the immigration advisers licensing scheme.
- Apply knowledge of immigration law and policy relating to New Zealand.
- Prepare, lodge and administer immigration applications, appeals, requests and claims.
- Apply communication techniques to the immigration process in the English language.
- Conduct business professionally, ethically and responsibly.
- Maintain skills and knowledge through participation in relevant professional development activities.
- Part 2: Provisional Licence
- Index
- Relevant qualification.
- Demonstrate knowledge of the immigration advisers licensing scheme.
- Understand immigration law and policy relating to New Zealand.
- Demonstrate knowledge of the immigration application process.
- Apply communication techniques in the English language.
- Conduct business professionally, ethically and responsibly.
- Develop skills and knowledge through participation in relevant professional development activities.
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Licensed Immigration Advisers Competency Standards 2008
Part 2: Provisional Licence
Competency 6: Conduct business professionally, ethically and responsibly
Performance indicators:
6.1 Explain the importance of professional, ethical, and socially responsible behaviour and practice.
- Includes but not limited to – demonstrating understanding of and commitment to the Licensed Immigration Advisers Code of Conduct; acting in clients’ best interests; providing honest advice; preserving client confidentiality; ensuring client complaints are handled in the correct manner; handling conflicts with clients and other parties in a constructive and professional manner; recognising and managing conflicts of interest; disclosing any financial and non-financial interests in goods or services recommended or supplied to clients; disclosing conflicts of interest to other parties as appropriate.
6.2 Operate within the scope of individual knowledge and skills.
- Includes but not limited to – making decisions and taking actions consistent with own level of expertise and skills; recognising when other specialist advice is required and referring clients on when appropriate.
6.3 Facilitate communication in languages other than English when necessary.
- Includes but not limited to – identifying when English as a second language is a critical barrier to communication and taking steps to overcome that; communicating orally and in writing using any other language appropriate for the situation; using translators or interpreters.