Becoming a licensed immigration adviser

Schedule

Index
Obligations to Clients
Obligations to the Minister of Immigration, the Department Handling Immigration Matters, the Immigration Advisers Authority and Immigration Tribunals
Business Management
Client Funds
Misrepresentation
Conflicts of Interest
Disclosure
Fees
Provision of Complaints Procedures
Display of Licence

A licensed immigration adviser must:

develop and maintain internal procedures for the resolution of complaints; and
explain to and provide clients with a copy of the adviser’s internal complaints procedure before any agreement is entered into; and
explain to, and provide clients with, the details of the complaints and disciplinary procedures that are outlined in the Immigration Advisers Licensing Act 2007; and
where complaints have been received by the Registrar of Immigration Advisers, provide timely responses to requests by the Registrar, as required by the Registrar’s operating requirements.