Becoming a licensed immigration adviser

Schedule

Index
Obligations to Clients
Obligations to the Minister of Immigration, the Department Handling Immigration Matters, the Immigration Advisers Authority and Immigration Tribunals
Business Management
Client Funds
Misrepresentation
Conflicts of Interest
Disclosure
Fees
Provision of Complaints Procedures
Display of Licence

A licensed immigration adviser must:

set fees that are fair and reasonable in the circumstances; and
before commencing work incurring costs, set out the fees and disbursements (including Immigration New Zealand fees and charges) to be charged, including the hourly rate and the estimate of the time it will take to perform the services, or the fixed cost for the services; and
set out payment terms and conditions; and
ensure that fees, disbursements and payment terms and conditions are provided to clients in writing prior to the signing of any written agreement; and
each time a fee is payable, provide clients with an invoice containing a full description of the services that the invoice relates to.