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Schedule
- Obligations to Clients
- Obligations to the Minister of Immigration, the Department Handling Immigration Matters, the Immigration Advisers Authority and the Immigration and Protection Tribunal
- Business Management
- Client Funds
- Misrepresentation
- Conflicts of Interest
- Disclosure
- Fees
- Provision of Complaints Procedures
- Display of Licence
Licensed Immigration Advisers Code of Conduct 2010
The code of conduct exists to regulate the behaviour of licensed immigration advisers.
It imposes on them the duty to act in a competent and responsible manner in the lawful interests of their clients and addresses standards of professional and ethical conduct for licensed immigration advisers.
These rules (see tabs on right) clarify a licensed immigration adviser’s obligation to clients, reasonableness of fees and provision of consumer complaints procedures among other responsibilities.
If a licensed immigration adviser breaches the code of conduct, a complaint can be made to us. This may be referred to the Immigration Advisers Complaints and Disciplinary Tribunal where, if upheld, can lead to sanctions ranging from caution to licence cancellation and compensation.