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Migrants highly satisfied with licensed immigration advisers

Media release

4 September 2015

More than eight out of 10 migrants surveyed are satisfied with the quality of service they received from their licensed immigration adviser.
Since 2009, the Immigration Advisers Authority has been annually surveying visa applicants who have used a licensed immigration adviser.
Registrar of Immigration Advisers, Catherine Albiston, is pleased with the latest results.

“Licensed Immigration Advisers have specialist expertise, have met competency standards, and follow a professional code of conduct.  They work hard to provide the best advice possible to migrants.  It’s great to see their work being recognised.”

This year’s survey results showed that the top three reasons for satisfaction were:

“Eighty six percent of migrants who used a licensed adviser are happy to recommend their adviser to others looking to migrate to New Zealand,” says Albiston.

“Additionally, more than eight out of ten applicants agreed that as a result of using a licensed adviser their impression of New Zealand as a migration destination was positive, and they felt their interests as a consumer were protected”

Any person providing New Zealand immigration advice anywhere in the world must be licensed by the Immigration Advisers Authority unless exempt. You can search for a licensed immigration adviser via the Immigration Advisers Authority website. 

The migrant survey is carried out by Premium Research on behalf of the Immigration Advisers Authority.

Read more about the survey results.


Notes to editor

The Immigration Advisers Authority was set up to promote and protect the interests of people receiving New Zealand immigration advice.

We do this by:

Under the Immigration Advisers Licensing Act 2007 anyone giving immigration advice must have a licence unless they are exempt. Exempt people include lawyers with a current New Zealand practising certificate and Citizens Advice Bureaux staff among others.

The Authority is independent of Immigration New Zealand and cannot give immigration advice or influence a visa application.