Home - About IAA - Media - Media release

Former immigration adviser to pay quarter of a million dollars

Media release

11 October 2012

A former immigration adviser has been ordered to pay more than a quarter of a million dollars by a tribunal for “calculated” and “systematic dishonesty”.

Glen William Standing must pay nearly $280,000 in refunds, penalties and compensation – the highest amount demanded from a single person by the Immigration Advisers Complaints and Disciplinary Tribunal.

The Immigration Advisers Authority confirmed 19 former clients had made complaints against Mr Standing – the highest number of complaints the Authority had received against a single person.

Two of the 19 complaints were upheld last year and in August 2011 Mr Standing had his licence cancelled for providing incorrect advice.

The remaining 17 complaints were upheld in August 2012.

The Tribunal found Mr Standing had tried various ways to persuade clients to part with excessive fees, including making false claims that:

The Immigration Advisers Authority website shows that in 2011-12 the average fees charged by a licensed immigration adviser for residence visas ranged from $2,790, for those applying under the Family (Partner) category, to $3,810 for skilled migrants. Mr Standing charged his 17 clients an average of $7,904.

Liquidators found the Nelson-based director of Golden Sands Migration Limited and former director of liquidated immigration consultancy Living New Zealand Limited had acquired around $635,000 in fees from overseas clients for work that had not been completed.

Authority Registrar of Immigration Advisers Barry Smedts urged consumers to read the Immigration Advice Consumer Guide.

He said: “Potential migrants about to spend a large amount of money on a life-changing decision need to read our Consumer Guide before hiring an immigration adviser. Here they will find everything they need to know. There’s even a checklist so they can make sure their adviser is providing them with all the right documents.”

The Tribunal found Mr Standing “personally tailored a deceitful misrepresentation for the individual client”. The chair said: “The deceit was not puffery or exaggeration; it was calculated dishonesty for personal gain. His objective was to solicit fees, with the intention of not delivering the services the clients were promised, and paid for.”

As a result of Mr Standing’s promises, a Japanese woman resigned from her job, cancelled the tenancy of her apartment in Osaka and started having a house built in New Zealand only to be detained at the border and forced to explain why she was attempting to enter the country.

Another couple spent $100,000 relocating with their family and establishing a business only to discover their ability to remain in the country depended on their business having the potential to trade profitably within 12 months.

A Bangladeshi student was told there was a “free flight offer” and “a large volume of interest” from Christchurch employers for post-earthquake work. And another man, living in Spain, was told that finding employment was “the least of his worries” and that there were 132 vacancies.

Several of Mr Standing’s clients lived in the United Kingdom and met him at organised events.

The Tribunal chair said: “In many, if not all, cases the fees Mr Standing solicited came from clients who could ill afford to lose money they had put aside to pursue a major lifestyle ambition for themselves and their family. The pattern of systematic deception involved a contemptuous disregard for the trust clients placed in Mr Standing as a licensed professional.”

Mr Standing was censured and prevented from reapplying for a licence for two years.

For more information on how you can make a complaint against a licensed immigration adviser, report an immigration scam or find a licensed immigration adviser, visit www.iaa.govt.nz, email the Immigration Advisers Authority at info@iaa.govt.nz or call freephone 0508 422 422 from New Zealand or +64 9 925 3838 from overseas.

Notes to editor

The Immigration Advisers Authority was set up to promote and protect the interests of people receiving New Zealand immigration advice.

We do this by:

Under the Immigration Advisers Licensing Act 2007 anyone giving immigration advice must have a licence unless they are exempt. Exempt people include lawyers with a current New Zealand practising certificate and Citizens Advice Bureaux staff among others.

The Authority is independent of Immigration New Zealand and cannot give immigration advice or influence a visa application.