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August newsletter

Acting Registrar Catherine Albiston. You may have heard about a recent prosecution taken by the Authority for providing unlawful immigration advice that resulted in a $10,000 fine. There’s more about this below.

We are continuing our programme of meetings with community groups to increase awareness of licensing and in July distributed almost 10,000 copies of the new Guide to Licensed Immigration Advisers in five languages.

My hope is that together we can help increase awareness among migrant communities of the importance of using an adviser who is licensed or exempt.

The minutes from our June reference group meeting are now available on our website for you to look at.

Catherine Albiston, Acting Registrar of Immigration Advisers


Unlicensed immigration adviser convicted and fined $10,000

Image shows a group of people. A woman was convicted and fined $10,000 in the Auckland District Court on 16 July for providing immigration advice without being licensed. The woman, who has interim name suppression pending appeal, was found guilty on two charges of providing immigration advice without a licence and holding herself out as an immigration adviser, knowing that she was required to hold a licence.

Read the full media release here


Reaching migrant communities

Cover images of the guide to advisers.

9400 copies of the Guide to Licensed Immigration Advisers have been distributed in five languages, English, Samoan, Tongan, Korean and Chinese. They have been distributed to Citizens Advice Bureaux, Community Law Centres, major educational institutions, English language schools, embassies, INZ offices onshore and offshore and cultural societies in New Zealand.

The Authority promoted licensing to the Fijian community on Saturday 12 July, to the Chinese New Settlers Services Trust on Saturday 26 July and to Grey Lynn Citizens Advice Bureau volunteers.

The next Authority presentation will be to the Tongan community on 16 August 2014.


Did you know, under the 2014 Code...?

question mark image.

18. A licensed immigration adviser must ensure that:

  1. when they and the client decide to proceed, they provide the client with a written agreement
  2. before any written agreement is accepted, they explain all significant matters in the written agreement to the client
  3. all parties to a written agreement sign it, or confirm in writing that they accept it, and
  4. any changes to a written agreement are recorded and accepted in writing by all parties.

A licensed immigration adviser must also ensure that a written agreement contains all the information required under clause 19.

Read more about
having a written agreement >>
the content of written agreements >>


Code of conduct cover image. Code Workshop still open

The online 2014 Code of Conduct Workshop will remain open until the end of December 2014.

The Workshop is aimed at increasing your understanding of the new Code in an interactive way. It costs NZ$89.95 (incl GST) and can be completed in your own time.



Upgrade Client File Pathway to close

At the end of this year the upgrade client file pathway will close. If you hold a provisional or limited licence that was granted under the 2010 competency standards and you wish to upgrade your licence this year, you will need to have your hardcopy application lodged with the Authority by 12pm on Wednesday 24 December 2014.

From 1 January 2015, the only pathway to upgrading your licence will be by completing the Graduate Certificate in New Zealand Immigration Advice.

If you wish to upgrade this year, we recommend that you start the process now by printing and completing Form 202.

If your application is incomplete, it will not be lodged and it will be returned to you. If the application is not received in time, you will only be able to upgrade your licence by completing the qualification.

You can read more about the upgrade client file pathway in our licensing toolkit. Any queries about the upgrade pathways can be emailed to our info box or you can call us at 0508 422 422.


Scales of Justice.

Tribunal decisions

The Immigration Advisers Complaints and Disciplinary Tribunal has upheld a number of complaints this year which you can view here.


Reminder - get your photo verified!

Please remember to get your photo verified before you submit your licence renewal. We can’t process it until you do.


We welcome your feedback

How can we do better? Have we done a good job? Whatever the feedback, compliments or complaints, we want to hear from you. Email us at info@iaa.govt.nz