Home - About IAA - News - Newsletter October 2013

October newsletter

Message from the Registrar

Barry Smedts - IAA RegistrarWe are making some changes to address a number of issues that advisers have raised with us about the role of the Authority.
For example, concerns have included that:

We realise that it is not primarily the Authority that promotes and protects the interests of consumers, it is licensed advisers who work for their clients in a professional way every day.

We consider that fostering trust in licensed advisers needs to be at the heart of our work and clearly evident in our communications.

With this as our goal, we are reviewing our activities.

We welcome any feedback you have on these or any other issues. Email info@iaa.govt.nz.


The Graduate Certificate in New Zealand Immigration Advice

Licence type after graduation

We have received a lot of feedback that graduates should be supervised for a period of time before they can operate on their own or apply for a full licence.

We are considering this issue. It is fundamental to the success of immigration adviser licensing that full licence holders are competent.

We will consult with advisers on this issue as soon as possible in 2014.

Entry preference for employees

We have liaised with the Bay of Plenty Polytechnic to give people employed to become licensed advisers entry preference to the Graduate Certificate in New Zealand Immigration Advice.

The Polytechnic will put aside 10 full-time and 10 part-time places in both semester one and semester two of 2014. Places will be held until four weeks before the course starts and then, if they are not used, will be offered to others.

To qualify for one of these places:

Applicants can enrol from 21 October 2013 for the 2014 intake.

Will this work for your business?

Tell us at info@iaa.govt.nz>>


The licence renewal process

A significant portion of licence renewal looks at potential breaches of the code of conduct in an adviser’s business.

We are now reviewing our renewals process to consider what level of assessment there should be regarding code of conduct issues.

Our aim is to put more emphasis on assessing competency and less on assessing how advisers apply the code of conduct. We have started making this shift and you will begin to see a difference in the renewals process.

We will discuss the review with the reference group in November and have a revised form in January 2014.

Tell us what you think at info@iaa.govt.nz >>


Recent Tribunal decisions

The Tribunal website has recently published a number of decisions going back to May 2013.

We encourage you to take some time to read and reflect on these decisions and to discuss them with your colleagues and/or professional association.

Read latest Tribunal decisions >>


Our communications

Image of the IAA homepage.We would like our communications to build trust in licensed advisers.

To start, we have taken the complaints button off the homepage. In the coming months we will:

Many of you are concerned about our messages in the June, July and August newsletters regarding sign-on fees, advance payments, refunds, charging an hourly rate and invoicing.

For a fuller understanding of the issues, we recommend you read the following Tribunal decisions:

We encourage you to consider the implications of these decisions for your business and discuss them with your colleagues.

To clarify, there is no requirement for licensed advisers to charge an hourly rate under the code of conduct.

We acknowledge that our articles on these issues have been directive in a way that we do not wish to be in the future.

Tell us what you would like to see in our communications at info@iaa.govt.nz>>


Code of Conduct 2014

We will email you shortly with an update on the code of conduct 2014.